Orders will be dispatched on regular business days, Monday to Friday and shipped through our partner couriers (DHL Express, GLS or DPD). When your order leaves our warehouse, you will receive the tracking information via e-mail.
- Portugal: free shipping
- EU countries: €10
- European Non-EU countries: €15
- Rest of the World: €25
- Russia & Brazil - We do not ship to these countries due to customs restrictions
Our official online store provides overseas shipping; however, we operate on a DAP (Delivered at Place) basis. This means that customers are responsible for any outstanding import taxes, clearance fees or any other additional charges which are set by the customs authorities of the destination country. The default shipping fees provided are for orders of a maximum of 2 items (sunglasses or optical frames). For orders over 2 items (sunglasses or optical frames) the shipping fee is subject to recalculation (according to weight and package size). For orders where free shipping is applied this shipping fee is taken into account and invoiced at a 100% discount.
Rest of the World - Free shipping on any order with amount equal to or greater than 250€.
In the event that the wrong product has been sent to you, we will resolve the issue by sending you the correct item absent of shipping costs, once we have received the wrong item from you. Any costs incurred on your behalf for the return of the wrong item shall also be refunded by us once we receive the goods.