Orders will be dispatched on regular business days, Monday to Friday and shipped through our partners couriers (TNT, FedEx or DHL). When your order leaves our warehouse, you will receive a tracking number via e-mail that can be used to track your order on the carrier official website.
1. SHIPPING RATES
2. European Countries:
- EU countries - €10
- non-EU countries - €15
3. Russia & Brazil - 40€
4. Rest of the World - €20
Our official online store provides complimentary overseas shipping; however, we operate on DAP (Delivered at Place) basis. This means that customers are responsible for any outstanding import taxes, clearance fees or any other additional charges which are set by the customs authorities of the destination country.
2. FREE SHIPPING
Rest of the World - All customers get free shipping on their order once their order value is equal or greater than 250€ (except in the specific case of Russia & Brazil).
3. ORDER CONFIRMATION
4. SHIPPING CONFIRMATION
5. SHIPPING AND COLLECTING PACKAGES
6. DELIVERY TIME
7. SHIPPING COSTS ASSOCIATED WITH AN EXCHANGE / RETURN
In the specific case when free shipping is applied and the updated order value with the returned product(s) is now less than 250€, the standard shipping cost (shipping rates) for the selected destination will be subtracted to the returned value.
Example - Customer A:
- Submits an order of 256€ (ex: 2 pairs of sunglasses, 128€ each).
- Free shipping is applied (order greater than 250€).
- Destination Country (ex: France - 10€).
- Customer A returns one pair to FORA HQ (128€).
- Final order value is now 128€.
- The overall return value will be 118€ (128€ - 10€ = 118€).