Returns & Exchanges
1. EXCHANGE / RETURN PERIOD
4. AVAILABLE EXCHANGE / RETURN CHANNEL
NAME: VBB – UNIPESSOAL LDA
PHONE NUMBER: (+351) 213 970 912
ADDRESS: Av. 24 de Julho 4B, armazém 8, 1200-480 Lisboa, Portugal.
6. SHIPPING COSTS
Example - Customer A:
- Submits an order of 256€ (ex: 2 pairs of sunglasses, 128€ each).
- Free shipping is applied (order greater than 250€).
- Destination Country (ex: France – 10€).
- Customer A returns one pair to FORA HQ (128€).
- Final order value is now 128€.
- The overall return value will be 118€ (128€ - 10€ = 118€).
The refund will be made to the credit/debit card used for the order in question or via wire transfer in the case of a MB payment.
Please note that additional duties, taxes or any additional charge that may incur will not be refunded by FORA sunglasses company.