Our aim is to deliver your order within a maximum period of 6 business days from the day you received the shipping confirmation. However, exact timing depends on the location and the shipping method selected at checkout. The shipping cost varies between 0€-30€ depending on your geographic location.

Please refer to our shipping policy for further details.

We offer a 14-day return and exchange period from the date your order is delivered. You may request to return or exchange any item, subject to our return policy. To receive a return or exchange authorization, please contact us by email at orders@fora.pt with your order number. Your opinion is everything to us so please explain in the email the reason for your return/exchange so we can keep improving our products and service.

All merchandise must be returned or exchanged unworn, in like-new condition, and in its original packaging.

Returns and exchanges can be processed either by shipping the items to FORA HQ using the address below, or by bringing them to any of our own retail stores, excluding retail partners.

Return address:
Nome: VBB – UNIPESSOAL LDA
Telefone: (+351) 213 970 912
Morada: Rua D. João V 19A, 1250-089 Lisboa, Portugal

Please refer to our returns & exchanges policy for further details.

We accept Visa, Mastercard, American Express, Apple Pay, PayPal, Klarna and and MBWay payments from customers worldwide. ATM payments (Multibanco) are also available for Portugal residents.

You can find all the sizing information in the product page when you select a frame, in the product description and details tab.

Yes! If you’re interested in customizing your sunglasses with different ZEISS® lenses (e.g. polarized lenses, mirrored and colored lenses, etc.) please send us an email to orders@fora.pt.

The sun lenses and optical lenses fitted in FORA frames comply with all major international safety provisions featuring 100% protection against UVA/UVB, and are designed to protect against the sun and wind.

Please check our terms & conditions page for further details.

Do you have your full eye glass prescription with you? Including your pupilary distance for both eyes? You may visit the Optical section of our website, select your desired frame, select the desired lens and you will then be asked for your prescription which you can enter manually, upload the prescription file or email later. For more information, please visit our guide to submitting optical prescriptions.

If you wish to buy them in person you can take your glasses to one of our flagship stores in Lisbon (Chiado, Campo de Ourique or Prata) and Porto (Mouzinho) where our optical technicians can help you select the right style, choose the right lenses, and fulfil your prescription in 20 minutes.

Our carrier partners are GLS, FedEx and TNT.

If you wish to buy your glasses in person, you can either buy them at our flagship stores in Lisbon (Chiado, Campo de Ourique or Prata) and Porto (Mouzinho) or at our retail partners.

Please check our stores page for further details and directions.

All FORA eyewear is warranted for twenty-four months (2 years) from the date of purchase against manufacturing defects. Coverage is only valid with the proof of purchase (original receipt/invoice) from FORA or from an authorized FORA retailer. Alteration of FORA products will void the warranty. During the term of this warranty, FORA will replace any current style, which is deemed by FORA to possess a manufacturer’s defect. Scratched lenses or other wear and tear as a result of normal use are not covered by this warranty.

Certain conditions may invalidate warranty coverage including but not limited to:

- Excessive wear
- Visible scratches
- Warped acetate from exposure to extreme heat
- Any type of abuse or mistreatment

For warranty or replacement service, please contact our customer support team at info@fora.pt